Welcome to CWI Gifts Online Store. We are featuring our gift line on the website. We offer secure buying on all of your orders! Check
back often to view new merchandise and categories. Save
time and money by shopping at home! Due to circumstances beyond our control prices may be subject to change.
All pictures, artwork and logos featured on this website are the property of CWI Gifts. We often get requests from customers asking to use pictures from our website. We ask that you contact us via email to request permission prior to using any of the product pictures from our website and provide us with the purpose of the image usage and/or the address of your website. It will be determined at that time if permission will be given. We ask that the descriptions on our website not be copied for use elsewhere.
Requirements for Purchasing
We must have on record a vendor's license
or tax number.
You must place a minimum order of $50.00 Net each time you place your
order. There is a $7.50 service fee on all orders under $50.00.
We offer a 5% discount on your website orders. Effective January 1, 2011 the
minimum order for a 5% discount is $350.00 Net. Discount applies when paid in
and Back Orders
Returned goods will be accepted only after written consent from our office.
Returns are subjected to a 20% restocking charge. Please reorder items not
shipped with your next order. We do not routinely back order merchandise.
However we will occasionally back order special items.
All shortages and damage must be reported within 5 days of receipt of order.
If any damage is found upon inspection of your order, you must save the
original carton and packing materials and call your local UPS office for an
Shipping charges will be based on the weight and size of your package. We usually ship most orders within 24 hours. However, it can take a little
longer during peak holiday or rush seasons. We pride ourselves in quick and
efficient service and strive to put a RUSH on each and every order. We ship UPS, FedEx
There will be an $11 fee charged for orders with incorrect shipping information. UPS charges this fee when a shipment cannot be delivered to the specified address.
All orders shipped to Hawaii and Alaska will be charged actual shipping. Orders to Hawaii will ship via air mail. Orders to Alaska will ship via UPS Ground.
Canadian and International destinations will be shipped via UPS Worldwide Expedited.
Effective January 1, 2009 - No freight allowed on orders under $500.00 Net, on hazardous shipping
charges, or on items marked FOB Reynoldsburg. When paid according to terms on
orders over $500.00 net full freight is allowed or 5% whichever is less. Note: Your web order must total $500 or more after your 5% discount to receive the freight allowance.
and Terms - CWI (Craft
Wholesalers) prefers cash or check when shopping at our warehouse but we also accept payment with Discover, Visa, American Express or MasterCard. Net 30 terms are available if you have been pre approved.
Ordering Options - If
you prefer not to order through our online store you have the following options:
- By Phone - In the USA and Canada you can call toll free 1-800-666-5858
for orders and product information. All others call 1-740-964-6210. Please
have item numbers, quantities and your credit card ready.
- By Fax - Our fax machine is always on! Fax your order toll
free to 800-955-5915. All others can fax to 740-964-6212. Don't forget to
include your credit card information including the expiration date and a day
time phone number or email address in case we have a question about your
- By Mail - You can print your order from the website or write your own order. Be sure to
include item number, description and price. Be sure to include your check,
money order or credit card information (including expiration date). Money
orders and checks need to be paid in US funds. Include a daytime phone
number or email address in case we have a question about your order.
Want To Visit Our Warehouse?
If you'd like to shop at our warehouse located at 77 Cypress Street in Reynoldsburg, Ohio you'll find our hours and policies listed below:
Monday thru Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM -12:00 PM
A $50 minimum purchase is required at each visit.
A limit of 2 people per business at one time.
Children under 14 are not permitted in the warehouse.
20% restocking fee on authorized returns of merchandise.
Returned check charge of $20.00 per check.